{"id":285,"date":"2025-09-05T12:26:13","date_gmt":"2025-09-05T12:26:13","guid":{"rendered":"http:\/\/elohabrand.com\/?page_id=285"},"modified":"2025-09-05T16:27:19","modified_gmt":"2025-09-05T16:27:19","slug":"formulario-de-devolucion","status":"publish","type":"page","link":"https:\/\/elohabrand.com\/?page_id=285","title":{"rendered":"Formulario de Devoluci\u00f3n"},"content":{"rendered":"\n<p class=\"has-featured-color has-text-color has-link-color has-superbfont-medium-font-size wp-elements-e7046f3339e75a48fb82cde6e03c3d58\">En&nbsp;<strong>Eloha<\/strong>&nbsp;trabajamos para garantizar la m\u00e1xima calidad en nuestros productos, pero si por cualquier motivo deseas devolver tu pedido, por favor, rellena el siguiente formulario y lo tramitaremos al instante:<\/p>\n\n\n<style id=\"wpforms-css-vars-273-block-a41e1034-2a4a-4191-b481-99889ea42d04\">\n\t\t\t\t#wpforms-273.wpforms-block-a41e1034-2a4a-4191-b481-99889ea42d04 {\n\t\t\t\t--wpforms-button-background-color: #44403C;\n--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-block wpforms-block-a41e1034-2a4a-4191-b481-99889ea42d04 wpforms-render-modern\" id=\"wpforms-273\"><form id=\"wpforms-form-273\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"273\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F285\" data-token=\"178e7e9a679b0864dfffb7d948de8a7b\" data-token-time=\"1776379663\"><noscript class=\"wpforms-error-noscript\">Por favor, activa JavaScript en tu navegador para completar este formulario.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Por favor, activa JavaScript en tu navegador para completar este formulario.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-273-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"1\"><fieldset><legend class=\"wpforms-field-label\">Nombre persona realiz\u00f3 el pedido <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-273-field_1\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][1][first]\" aria-errormessage=\"wpforms-273-field_1-error\" required><label for=\"wpforms-273-field_1\" class=\"wpforms-field-sublabel after\">Nombre<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-273-field_1-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][1][last]\" aria-errormessage=\"wpforms-273-field_1-last-error\" required><label for=\"wpforms-273-field_1-last\" class=\"wpforms-field-sublabel after\">Apellidos<\/label><\/div><\/div><\/fieldset><\/div><div id=\"wpforms-273-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-273-field_2\">Correo electr\u00f3nico del pedido <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-273-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" spellcheck=\"false\" aria-errormessage=\"wpforms-273-field_2-error\" required><\/div><div id=\"wpforms-273-field_4-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-273-field_4\">N\u00famero de Pedido (si lo conoce)<\/label><input type=\"text\" id=\"wpforms-273-field_4\" class=\"wpforms-field-medium\" name=\"wpforms[fields][4]\" aria-errormessage=\"wpforms-273-field_4-error\" ><\/div><div id=\"wpforms-273-field_3-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-273-field_3\">Por favor, indique el motivo de la devoluci\u00f3n <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-273-field_3\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][3]\" aria-errormessage=\"wpforms-273-field_3-error\" required><\/textarea><\/div>\t\t<div id=\"wpforms-273-field_5-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"5\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-273-field_5\" >la pedido de<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-273-field_5\" class=\"wpforms-field-medium\" name=\"wpforms[fields][5]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-273-field_6-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"6\"><fieldset><legend class=\"wpforms-field-label\">Al enviar el formulario debe aceptar las condiciones de devoluci\u00f3n <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-273-field_6\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-273-field_6_1\" name=\"wpforms[fields][6][]\" value=\"Acepta que se Cumplen Condiciones de las Devoluciones y Tratamiento de Datos\" aria-errormessage=\"wpforms-273-field_6_1-error\" aria-describedby=\"wpforms-273-field_6-description\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-273-field_6_1\">Acepta que se Cumplen Condiciones de las Devoluciones y Tratamiento de Datos<\/label><\/li><\/ul><div id=\"wpforms-273-field_6-description\" class=\"wpforms-field-description\">El cliente dispone de un plazo de 14 d\u00edas naturales desde la recepci\u00f3n del producto para ejercer su derecho de devoluci\u00f3n, comunic\u00e1ndolo previamente a trav\u00e9s del bot\u00f3n habilitado en nuestra web o mediante correo electr\u00f3nico a eloha.info@gmail.com. Pasado dicho plazo no se aceptar\u00e1n devoluciones.\n\nPara que la devoluci\u00f3n sea aceptada, el producto deber\u00e1 encontrarse en perfecto estado, sin haber sido utilizado y conservando intacto su embalaje original, etiquetas y accesorios. En ning\u00fan caso se admitir\u00e1n devoluciones de art\u00edculos que presenten signos de uso, da\u00f1os, manchas, olores, lavados o manipulaciones distintas a las necesarias para verificar su naturaleza, caracter\u00edsticas y correcto funcionamiento. \n\nLos gastos de env\u00edo de la devoluci\u00f3n correr\u00e1n a cargo del cliente, salvo que el producto sea defectuoso o se trate de un error en el env\u00edo imputable a Eloha. Recomendamos realizar el env\u00edo de devoluci\u00f3n mediante un servicio que ofrezca n\u00famero de seguimiento, ya que no nos hacemos responsables de p\u00e9rdidas o da\u00f1os ocasionados durante el transporte de retorno.\n\nUna vez recibida la mercanc\u00eda en nuestros almacenes, procederemos a inspeccionar su estado. \u00danicamente si el producto cumple con las condiciones anteriormente descritas se aprobar\u00e1 la devoluci\u00f3n. El reembolso del importe correspondiente se efectuar\u00e1 en un plazo m\u00e1ximo de 14 d\u00edas naturales desde la recepci\u00f3n del art\u00edculo, utilizando el mismo medio de pago empleado en la compra inicial, salvo que se acuerde expresamente otro m\u00e9todo.\n\nEloha se reserva el derecho a rechazar devoluciones que no cumplan las condiciones aqu\u00ed establecidas, as\u00ed como a descontar del reembolso el valor de cualquier deterioro sufrido por el producto derivado de un uso inadecuado o distinto al necesario para comprobar su naturaleza y caracter\u00edsticas.\n\nSi se solicita una devoluci\u00f3n pero no se cumple cualquiera de estas condiciones, la devoluci\u00f3n no se tramitar\u00e1 aunque se env\u00ede el producto. <\/div><\/fieldset><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-273-field_5-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-273-field_5-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-273-field_5-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"273\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/elohabrand.com\/index.php?rest_route=\/wp\/v2\/pages\/285\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-273\" class=\"wpforms-submit\" data-alt-text=\"Enviando...\" data-submit-text=\"Solicitar Devoluci\u00f3n\" aria-live=\"assertive\" value=\"wpforms-submit\">Solicitar Devoluci\u00f3n<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/elohabrand.com\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Cargando\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>En&nbsp;Eloha&nbsp;trabajamos para garantizar la m\u00e1xima calidad en nuestros productos, pero si por cualquier motivo deseas devolver tu pedido, por favor, rellena el siguiente formulario y lo tramitaremos al instante:<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-285","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/elohabrand.com\/index.php?rest_route=\/wp\/v2\/pages\/285","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elohabrand.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elohabrand.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elohabrand.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elohabrand.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=285"}],"version-history":[{"count":7,"href":"https:\/\/elohabrand.com\/index.php?rest_route=\/wp\/v2\/pages\/285\/revisions"}],"predecessor-version":[{"id":322,"href":"https:\/\/elohabrand.com\/index.php?rest_route=\/wp\/v2\/pages\/285\/revisions\/322"}],"wp:attachment":[{"href":"https:\/\/elohabrand.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=285"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}